Health needs are not always predictable and sometimes you may need to see a doctor before the next routinely available appointment. If you have a health problem which is serious and has developed suddenly please call 01205 362556 option 2 and tell the receptionist who will take your details and one of our doctors will call you back as soon as possible. This is known as triage.
When the doctor calls you back, he or she will assess whether they need to see you and if so, how quickly. If they need to see you, they will book an appointment for you, which is usually for that same day. This ensures that people with the most urgent medical needs are dealt with fastest. We believe this is a much more effective and fair method than sit and wait surgeries.
All patients who have a sudden and serious problem will have a consultation with a GP on that day (by telephone or face to face).